Guiding Principles

My underlying business principles serve as the model to ensure goals are met: 

* My consulting practice exists because of satisfied customers and I am committed to meeting or exceeding customer expectations.

* I make recommendations and decisions based on facts and data, always remaining unbiased and with my clients' best interests as my only focus.

* The foundation of my consulting practice is a total commitment to using quality as a strategic weapon, never to be compromised.

I offer my PROMISE of Quality and Integrity in tailoring solutions to your individual requirements and ensuring I will do things once, right! Satisfaction is Guaranteed.

I will work side-by-side with you and your organization to create strategic information systems and technology business support solutions that improve efficiency and increase profitability. I diagnose key business processes by pursuing cost effectiveness, eliminating waste and recommending information technology-based solutions that add value to your organization and help create sustainable improvements in business processes, products and/or services. This approach incorporates a highly collaborative way of working with clients while also establishing a climate in which good ideas within the organization are highly valued.

Value Proposition
 

I have led high performance technology and business project teams to analyze, recommend and implement large-scale, fully integrated solutions and creative business process improvements which have directly contributed to increased customer satisfaction, decreased operating costs, increased revenues and reduced business process cycle times. Several of these solutions required strong project leadership, implementation of rapid application development processes as well as success in building strategic business and technology alliances with major vendors, suppliers and customers.

I have teamed with clients to build several highly regarded, award-winning information services and technology products. I have also worked with client management teams to turn around and improve a number of Fortune 1000 I/T organizations.

I am known for my ability to effectively work through tough business situations while remaining both sensitive to and respectful of people. I am a doer and proven project leader. 

I Believe:
Customers deserve better consulting services at a better rate.
You find ways to work with people, not criticize them. Working in a collaborative fashion with my clients is the only way to get things done.
Consulting firms should not falsely cast themselves as experts when they are not.
In focusing on substantive bottom-line results rather than empty Big 4 type deliverables.
I actively work on client projects. I do not believe in top-heavy consulting structures comprised of Account Managers, Partners and Area Directors who provide no value and only add to already exorbitant fee structures.
Customers benefit from consultants who can avoid boiler-plate methodologies and biased technology solutions. Subject Matter Expertise (SME) counts. It is good to know what you're talking about.
Practical expertise is more important than book knowledge and attending the latest seminar.