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Quality Business Solutions
Raising The Bar In Information Technology Consulting and Project Leadership

Phone: 425.260.2416 E-mail: info@qualitybusinesssolutions.net

Darryl Barlett is a dynamic, results-oriented business and information technology consultant. Darryl has been recognized by The American Institute of Information Technology, ComputerWorld and the American Society for Quality Control (ASQC) as one of the industries leading business performance and information systems consultants. I have a proven track record in meeting organizational objectives through strategic planning and project leadership. I am highly experienced in building, influencing and leading high performance information technology and business management teams to provide innovative, effective and expedient business information technology solutions.

Mission

I recognize and deliver on the one key imperative in consulting: to deliver results. I am confident that this is what my clients expect from me, and, this is what I expect from myself. My Mission is clear and simple: to help business enterprises gain and sustain competitive advantage by providing quality business solutions.

Whether the focus of the enterprise is on increasing profitability, reducing costs, organizational change, a technological breakthrough, operations or strategic planning, I am committed to producing extraordinary results by helping my clients improve their bottom line economics, their business relationships, and their business processes, products and services.

I also offer the next step in working with clients once their strategic destinations have been defined, and that is, to lead the project implementation process that gets them where they want to go.

These goals are accomplished by combining a broad range of experience and knowledge of business issues with an extensive understanding of information systems technology, project leadership and specific industries. I am not generalist in sheep's clothing.

Guiding Principles

My underlying business principles serve as the model to ensure goals are met:

* My consulting practice exists because of satisfied customers and I am committed to meeting or exceeding customer expectations.

* I make recommendations and decisions based on facts and data, always remaining unbiased and with my clients' best interests as my only focus.

* The foundation of my consulting practice is a total commitment to using quality as a strategic weapon, never to be compromised.

I offer my PROMISE of Quality and Integrity in tailoring solutions to your individual requirements and ensuring I will do things once, right! Satisfaction is Guaranteed.

I will work side-by-side with you and your organization to create strategic information systems and technology business support solutions that improve efficiency and increase profitability. I diagnose key business processes by pursuing cost effectiveness, eliminating waste and recommending information technology-based solutions that add value to your organization and help create sustainable improvements in business processes, products and/or services. This approach incorporates a highly collaborative way of working with clients while also establishing a climate in which good ideas within the organization are highly valued.

Industry Expertise

I have extensive subject matter expertise in the following industries:

* HEALTH CARE and LIFE SCIENCES
* LABORATORY SERVICES
* CONTRACT RESEARCH ORGANIZATIONS
* MEDICAL DEVICE and PHARMACEUTICAL
* HOSPITAL
* BIOTECHNOLOGY
* WIRELESS COMMUNICATIONS
* E-COMMERCE
* CONSUMER / RETAIL
* FINANCIAL INSTITUTIONS
* INSURANCE
* REAL ESTATE APPLICATION SOFTWARE
* GLOBAL MANUFACTURING
* INTERNATIONAL PRODUCT DISTRIBUTION
* COMMERICAL APPLICATION SOFTWARE PRODUCT DEVELOPMENT
* VENTURE CAPITAL INITIATIVES

Value Proposition

I have led high performance technology and business project teams to analyze, recommend and implement large-scale, fully integrated solutions and creative business process improvements which have directly contributed to increased customer satisfaction, decreased operating costs, increased revenues and reduced business process cycle times. Several of these solutions required strong project leadership, implementation of rapid application development processes as well as success in building strategic business and technology alliances with major vendors, suppliers and customers.

I have teamed with clients to build several highly regarded, award-winning information services and technology products. I have also worked with client management teams to turn around and improve a number of Fortune 1000 I/T organizations.

I am known for my ability to effectively work through tough business situations while remaining both sensitive to and respectful of people. I am a doer and proven project leader.

I Believe:
Customers deserve better consulting services at a better rate.
You find ways to work with people, not criticize them. Working in a collaborative fashion with my clients is the only way to get things done.
Consulting firms should not falsely cast themselves as experts when they are not.
In focusing on substantive bottom-line results rather than empty Big 4 type deliverables.
I actively work on client projects. I do not believe in top-heavy consulting structures comprised of Account Managers, Partners and Area Directors who provide no value and only add to already exorbitant fee structures.
Customers benefit from consultants who can avoid boiler-plate methodologies and biased technology solutions. Subject Matter Expertise (SME) counts. It is good to know what you're talking about.
Practical expertise is more important than book knowledge and attending the latest seminar.

* Large-scale business driven project management leadership
* Rapid, Multiple Project and Program Management
* Project Management Office (PMO) Structure, Design, Standards and Implementation
* ASAP / Method1 / RAD / JAD / PMBOK / RUP / SDM / AIM Project Management Methodologies
* BPM (Business Process Management) and BI (Business Intelligence) Project Implementations
* Cross-functional Team Management
* Systems Software Full Lifecycle Development Methodology (SDLC)
* Outsourcing and Off-shore Project Management
* Commercial Software Suites / Products Implementations
* Vendor Contracting / Negotiations and Management
* Project Readiness Planning
* Business Case Development
* RFI's / RFP's
* Requirements Gathering
* Statements of Work
* Sole Source Justification
* Project Readiness Reviews and Assessments
* IT Infrastructure Audits

* Business Process redesign and performance improvements
* TQM, ITIL, ISCo, AGILE, LEAN and Six SIGMA Process Implementation Programs
* Enterprise-wide Systems Integration
* GMP standards / Manufacturing and Business Operations support systems

* Strategic Planning / IT Business Alignment
* IT Standards and Procedures / Policy development / Performance standards
* Staff development, Training and Mentoring
* Change management / Version control / Product rollout
* Implementing customer-based SLAs (Service Level Agreements)
* Quality Assurance / Best Practices / CMM Process Techniques
* Disaster Recovery and Business Resumption Planning
* Enterprise-wide WAN and Internet technology support
* Capacity Planning / Asset Management
* Help Desk Operations / PBX / Telephony and Global Telecommunications support
* Information and Network Security / Firewall requirements

* Make / Buy Decisions
* Feasibility Design Scenarios
* Commercial Software Design / New Application Development / Business Industry requirements
* Proprietary Business Applications Development
* EDI and Supply Chain management application implementations
* SAP, J.D. EDWARDS, Siebel, Oracle, Manugistics, BPCS, Cognos, and Peoplesoft commercial software suites implementations
* ERP / CRM and SCM commercial application implementations
* Commercial Software Package evaluation and selection process
* Hyperion and Great Plains Financial Systems implementations

* FDA / DEA / SOX and HIPAA regulations and systems compliance
* Epic / Cerner / McKesson / Siemens / IDX Systems Implementations
* Claims and Reimbursement Processing Improvements
* Patient Financial Services Support
* Revenue Cycle Improvements
* HCFA Compliance / Patient Intake / Clinical Trials systems support
* Pharmacy, Pharmaceutical and Medical Device Systems development and implementation
* Hospital and Ambulatory Care Systems Implementations
* Document Management and Data Imaging Work-Flow Analysis /systems selection and implementations
* Managed Care Applications (PPO / HMO / TPA) systems development and support

* E-Learning systems development and implementation
* E-commerce business operations / Web development and content management